FAQ

What is the production time for made-to-order items?

Made-to-order pieces are crafted specifically for you, with a typical production time of 5-6 weeks. Occasionally, high demand may extend production times by up to 2 additional weeks, in which case you will be notified. You will receive a confirmation once your item is ready to ship.

Do you offer international shipping?

Currently, we only ship within the United States. International shipping will be available in 2025.

What customization options are available?

We offer various customizations, including materials, and colors. Please inquire for more details.

How can I verify the authenticity of your handbags?

Our handbags are exclusively available through our website, andreamarron.com. We maintain a database of every purchase. If you have any questions regarding the authenticity of a bag, please contact us directly.

How do I track my order?

How should I store my handbag when not in use?

Store your handbag in its provided dust bag and place it in a safe, dry area. This helps maintain its condition and protect it from dust and sun damage.

Why are some items ineligible to ship to California?